Terms of service

Welcome to Castome. These Terms of Service govern your use of our online store and your purchase of products through our website.

By accessing or using Castome, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Online Store

Castome is an online store offering clothing and caps featuring NFL, MLS, and NBA-related styles to customers throughout the United States.

These Terms apply to all visitors, customers, and users of the Castome website.

2. Products

We make reasonable efforts to display product descriptions, images, colors, sizes, and other information as accurately as possible.

Actual colors and appearance may vary depending on your device or screen settings.

Product availability may change without notice. We reserve the right to limit quantities or discontinue products at any time.

3. Prices

All product prices are displayed on the Castome website at the time of purchase.

Prices may change without prior notice. Any price change will not affect an order that has already been successfully placed and confirmed.

4. Orders

By placing an order, you agree to provide accurate and complete information, including your name, shipping address, billing information, and payment details.

Castome reserves the right to refuse, cancel, or limit an order when necessary, including in cases involving incorrect information, suspected fraudulent activity, pricing errors, or product availability issues.

If an order is cancelled after payment has been received, an applicable refund will be processed according to our Refund Policy.

5. Payment

Orders must be paid using the payment methods available during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment processing may be handled by third-party payment providers. Castome does not intentionally store complete payment card information on its own systems.

6. Shipping and Delivery

Castome ships orders to customers throughout all 50 U.S. states.

Shipping availability, processing times, delivery estimates, and other shipping conditions are described in our Shipping Policy.

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, weather, holidays, incorrect addresses, or other transportation issues.

Customers are responsible for providing accurate shipping information when placing an order.

7. Returns and Refunds

Returns, exchanges, cancellations, and refunds are handled according to our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

Any rights provided to consumers under applicable law remain unaffected by this policy.

8. Website Use

You agree to use the Castome website only for lawful purposes.

You may not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to interfere with the operation or security of the website.

  • Access areas or systems without authorization.

  • Copy, reproduce, or exploit website content without permission.

  • Upload or transmit malicious software or harmful code.

  • Use automated systems to improperly access or collect information from the website.

9. Intellectual Property

The content available on the Castome website, including text, graphics, images, logos, designs, layout, and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit Castome website content without appropriate authorization.

References to professional sports leagues, teams, brands, or other third parties are used for product identification or descriptive purposes where applicable. Customers should review individual product listings for specific product information.

10. Third-Party Services

Castome may use third-party services to support website functionality, payment processing, analytics, shipping, advertising, or other business operations.

Third-party services may have their own terms and privacy policies. Your use of such services may be subject to those third-party terms.

11. Personal Information

Your submission of personal information through the Castome website is governed by our Privacy Policy.

By using the website, you acknowledge that information may be collected and processed as described in our Privacy Policy.

12. Errors and Inaccuracies

We make reasonable efforts to maintain accurate information on our website. However, the website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, availability, promotions, or other information.

Castome reserves the right to correct errors and update information when necessary.

13. Disclaimer

The Castome website and its content are provided subject to applicable law.

We do not guarantee that the website will always be available, uninterrupted, secure, or completely error-free.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Castome will not be responsible for losses or damages arising from circumstances beyond its reasonable control, website interruptions, third-party services, shipping carrier delays, or unauthorized access caused by factors outside our reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses resulting from your violation of these Terms or your unlawful use of the Castome website.

16. Changes to These Terms

Castome may update or modify these Terms of Service when necessary.

Updated terms may be published on this page, and continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

18. Governing Law

These Terms are subject to applicable laws and regulations governing the Castome business and transactions with customers.

Mandatory consumer protection rights applicable to customers in their jurisdiction are not excluded or limited by these Terms.

19. Entire Agreement

These Terms of Service, together with the Castome Privacy Policy, Return & Refund Policy, Shipping Policy, and other applicable store policies, constitute the terms governing your use of the Castome website and purchases made through the store.

20. Shopify Platform

Castome is operated using the Shopify ecommerce platform. Shopify provides the technology used to operate the online store, while Castome remains responsible for the products, orders, fulfillment, returns, refunds, and customer transactions made through the store. (Shopify Help Center)

21. Online Store

Castome operates online and sells clothing and caps featuring NFL, MLS, and NBA-related styles to customers in all 50 U.S. states.

These Terms are intended to provide clear information about the conditions applicable to using the Castome online store and purchasing products through it.